• Email Us: [email protected]
  • Contact Us: +1 718 874 1545
  • Skip to main content
  • Skip to primary sidebar

Medical Market Report

  • Home
  • All Reports
  • About Us
  • Contact Us

Salesforce announces new Mulesoft RPA tool as it expands workflow automation offerings

September 16, 2021 by David Barret Leave a Comment

When Salesforce announced it was buying German RPA vendor Servicetrace last month, it seemed that it might match up well with Mulesoft, the company the CRM giant bought in 2018 for $6.5 billion. Mulesoft, among other things, helps customers build APIs to legacy systems, while Servicetrace provides a way to add automation to legacy systems. Sure enough, the company announced today, that it’s planning a new Mulesoft-Servicetrace tool called Mulesoft RPA.

The Servicetrace deal closed on September 2nd and the company isn’t wasting any time putting it to work wherever it makes sense across the organization — and the Mulesoft integration is a primary use case. John Kucera, SVP of product management at Salesforce where he leads product automation, says that Mulesoft has API management and integration tooling already, but RPA will add another dimension to those existing capabilities.

“We found that many of our customers also need to automate and integrate with disconnected systems, with PDFs, with spreadsheets, but also these legacy systems that don’t have events or API’s. And so we wanted to make sure that we can meet our customers where they are, and that we could have this end-to-end, solution to automate these capabilities,” Kucera told me.

The company will be packaging ServiceTrace as a part of Mulesoft, while blending it with other parts of the Salesforce family of integration tools, as well as other parts of the platform. The Mulesoft RPA tool will live under the Einstein Automate umbrella, but Mulesoft will also sell it as a stand-alone service, so customers can take advantage of it, even if they aren’t using other parts of the Mulesoft platform or even the broader Salesforce platform. Einstein is the name of Salesforce’s artificial intelligence capabilities. Although RPA isn’t really AI, it can become integrated into an AI-fueled workflow like this.

Salesforce announces first integrations with Slack after closing $28B sale

The Mulesoft acquisition always seemed to be about giving Salesforce, a fully cloud company at its core, a way to access on-prem, legacy enterprise systems, allowing customers to reach data wherever it lives. Adding RPA to the mix takes that a step further, enabling companies to build connections to these systems inside their more modern Einstein Automate workflow tooling to systems that previously wouldn’t have been accessible to the Einstein Automate system.

This is often the case for many large companies, which typically use a mix of newer and often very old systems. Giving them a way to link the two and bring automation across the company could prove quite useful if it truly works as described.

The company is announcing all of these capabilities at the Dreamforce, its annual customer conference taking place next week. As with many announcements at the conference, this one is designed to let customers know what’s coming, rather than something that’s available now (or at least soon). Salesforce RPA is not expected to be ready for general availability until some time in the first half of next year.

Source Link Salesforce announces new Mulesoft RPA tool as it expands workflow automation offerings

David Barret
David Barret

Related posts:

  1. Italy’s Draghi, China’s Xi discuss Afghanistan, G20 summit
  2. Soccer-Chievo’s got talent – club goes public for players
  3. On ‘Bitcoin Beach’ tourists and residents hail El Salvador’s adoption of cryptocurrency
  4. Tennis – Medvedev reaches third straight U.S. Open semi-final

Filed Under: News

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

  • What Did Ancient People Think When They Found Fossils?
  • Shaman Training Cave, Uranus’s New Moon, And A Bright Orange Shark
  • Ancient Bacteria Resurrected By Heavy Rains Killed A World-First Attempt At Northern White Rhino IVF
  • Forget Planet X! Beyond Neptune, There Might Be An Earth-Sized Planet Y
  • One Of The World’s Oldest And Tallest Trees Just Lost 15 Meters In Height Due To “Mysterious” Fire
  • Color Vs. Flight: Are Darker Birds’ Feathers Weighing Them Down?
  • 9,000-Year-Old Dog Poop Reveals Siberian Sled Dogs Ate Polar Bears
  • Watch The Highest Resolution View Of A Solar Flare Down To An Incredible 21 Kilometers
  • Jupiter’s Mysterious Core: Science’s Best Explanation For How It Formed Doesn’t Work After All
  • The Largest Ancient Whale Graveyard In The World Is In The Middle Of… A Desert?
  • Some Languages Don’t Clearly Express A Sense Of The Future, And It Skews The Way We See Reality
  • Rare White Kiwi Seen Scampering Back To Its Burrow In Broad Daylight In New Zealand
  • What Is Osmotic Power? Japan’s New Renewable Energy Plant Goes Live
  • The “Wow!” Signal Was Likely From An Extraterrestrial Source, And More Powerful Than We Thought
  • The Greatest Prank Ever Pulled In Space Really Fooled NASA’s Mission Control
  • Why Does Seafood Glow In The Dark? This Curious Phenomenon Has A Teeny Tiny Explanation
  • In 1973, A Handful Of People Witnessed A Whopping 74-Minute Total Eclipse
  • Does Putting A Metal Spoon In Champagne Really Keep It Fizzy?
  • Why Scientists Are Going Over A Kilometer Underground In The Search For Alien Life
  • The Deadliest Animal In The US Isn’t What You’d Expect
  • Business
  • Health
  • News
  • Science
  • Technology
  • +1 718 874 1545
  • +91 78878 22626
  • [email protected]
Office Address
Prudour Pvt. Ltd. 420 Lexington Avenue Suite 300 New York City, NY 10170.

Powered by Prudour Network

Copyrights © 2025 · Medical Market Report. All Rights Reserved.

Go to mobile version